Privacy Policy
Privacy Policy for Hope4Pets North Cyprus
Charity Number: 1169833
Email: contact@hope4petsnorthcyprus.com
Last updated: July 2026
1. Introduction
Hope4Pets North Cyprus is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website (hope4petsnorthcyprus.com) or contact us.
As a UK-registered charity also operating in the Turkish Republic of Northern Cyprus (TRNC), we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
For the purposes of data protection law, Hope4Pets North Cyprus is the Data Controller of the personal information you provide to us.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@hope4petsnorthcyprus.com
3. What Information We Collect
We may collect and process the following personal data:
a) Contact Form
When you submit an enquiry via our website contact form, we collect:
- Name
- Email address
- Any information you include in your message
This information is used solely to respond to your enquiry.
b) Adoption Applications
When you submit an adoption application through our website, we collect information such as your name, contact details, and any additional information provided as part of the application process.
Adopters must be 18 years or older.
c) Donations
Donations are processed via a secure third-party payment provider. We do not process or store your payment card details on our website. The payment provider will process your data in accordance with their own privacy policy.
d) Website Usage Data
We use Google Analytics to collect anonymised information about how visitors use our website, including:
- Pages visited
- Time spent on pages
- Browser type
- General geographic location
This helps us improve our website and services. We also use Google reCAPTCHA to protect our website from spam and abuse.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – for non-essential cookies and any optional communications
- Legitimate interests – to respond to enquiries and improve our website
- Legal obligation – where required to comply with charity or financial regulations
5. How We Store Your Information
- Contact form submissions are sent to us by email and are not stored on the website
- Adoption applications are retained securely for operational purposes
- Our website is hosted by SHF Web Solutions via IONOS
We take reasonable technical and organisational measures to protect your personal data.
6. How Long We Keep Your Data
We only retain personal data for as long as necessary:
- Contact enquiries: retained as long as needed to respond and manage follow-up
- Adoption applications: retained for as long as necessary for operational and safeguarding purposes
- Donation records: retained in accordance with legal and financial requirements
7. Sharing Your Information
We do not sell or rent your personal information.
We may share your data with trusted third parties where necessary, including:
- Website hosting provider (IONOS via SHF Web Solutions)
- Payment processing provider
- Google (for Analytics and reCAPTCHA services)
Some of these providers may store data outside the UK. Where this occurs, appropriate safeguards are in place.
8. Cookies
Our website uses cookies. Please refer to our Cookie Policy for full details. Non-essential cookies are only set after you provide consent via our cookie banner.
9. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data (in certain circumstances)
- Restrict or object to processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at contact@hope4petsnorthcyprus.com
10. Children’s Data
Our adoption process is intended for individuals aged 18 and over. We do not knowingly collect personal data from children through our website.
11. International Transfers
As we operate in both the UK and the TRNC, some data may be accessed or processed across both jurisdictions. We ensure appropriate measures are in place to protect your data in all locations where it is handled.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.